Focusing on Pharmacies, Skinlabs develops professional use skin and hair diagnostic devices to provide their customers with a completely interactive digital diagnostic tool that includes an analog component for skin sebum and hydration measurement. They came to USP with a requirement for a customer engagement solution that needed to be easy to use and convincing used in conjunction with their devices in the POS. The tool had to be easy for their sales staff to handle and be accurate.

How did USP Solutions help?

The USP Solutions rose to the challenge by translating Skinlabs needs with our two powerful tools that answered their exact needs. The Skin Sebum tester and Skin Hydration tester were combined in a multitester demo card that was easy to use and enabled their sales representatives to easily present their device and convince the client of its efficacy. These tools further enabled the pharmacies to start a conversation and diagnose the need of the consumer. This lead to trust in the expertise of the pharmacist and increased their sale.

Skinlabs understood the advantages of the collaboration and used USP’s expertise, flexibility, and technologies to complement their product. This then led to further collaboration.