The team of Amway, sought to enhance the expertise and confidence of their beauty consultants in delivering personalized skincare recommendations. Envisioning a diagnostic tool that could accurately assess customers’ skin types to help suggest the most suitable products from their Artistry product line, ultimately leading to increased customer satisfaction and trust.
Amway’s beauty consultants were already well-trained in skincare but they lacked a standardized and interactive method for diagnosing customers’ skin types. The challenge was to create a user-friendly, reliable, and efficient tool that could be seamlessly integrated into their existing consultation process.
Our team of expert demo developers collaborated closely with Amway’s stakeholders to conceptualize, design, and develop the Amway Skin Type Diagnosic Tool. This tool was designed to empower beauty consultants and elevate their professionalism during customer consultations.
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Watch this video to see the tool in action.
Moderately press “cheek test strip” onto cheek for 3 to 5 seconds.
Press “forehead test strip” onto your forehead, also for 3 to 5 seconds.
Compare the test strips with the result fields for both cheek and forehead to determine your skin type.