
Abbott
Abbott – Scalp Check Tool
Claim: "Education on hair and how to deal with problems"
Overview
The USP Demo Solutions’ challenge was to translate Abbotts’s needs into a demo tool which enabled their sales representatives to present to doctors a quick and easy analysis tool that steered them to the right product choice. This tool was designed to assist the doctor to visibly diagnose and present findings that were easy, quick, and accurate. Convincing the doctor to prescribe the Selsun product variant that maximized the results for the user. While In-store profiling of the consumer scalp helped consultants towards proposing the most appropriate hair product.
The experts at USP Demo Solutions proposed the Scalp Sebum and Dandruff level tester as the best technological match for this campaign. Packed in a box with 20 tests (1 per consumer) for easy handling and distribution; the customized multi-sensory demo tool used by highly trained sales representatives and store consultants was used to diagnose scalp health, start a conversation with consumers and steer the user to the right product choice.
The Challenge
For the Scalp Check Tool, Abbott needed to make the "Education on hair and how to deal with problems" promise something shoppers in the hair care category could see for themselves, not just read on a label. In the few seconds a shopper spends at shelf or in a consultation, copy and ingredient lists rarely land, especially when rival products advertise oil control, anti-dandruff, repair claims.
The brief for the Scalp Check Tool was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand for Abbott.
The Approach
USP Demo Solutions built the Scalp Check Tool for Abbott around the Scalp Sebum Test method, reducing the Education on hair and how to deal with problems story to a single visible reaction the consumer can trigger themselves. That gives the conversation a clear before/after moment in the hair care aisle instead of a one-way pitch.
From the same physical interaction with the Scalp Check Tool, the demo substantiates claim areas such as oil control, anti-dandruff, repair, so a single asset can carry several conversations across the Abbott range.
The Result
The result for Abbott is a diagnostic tool, delivered through the Scalp Check Tool as something the consumer experiences first-hand rather than has to take on trust.
By turning Abbott's "Education on hair and how to deal with problems" message into a hands-on Scalp Sebum Test moment, the Scalp Check Tool becomes a credible, science-backed conversation starter the shopper can repeat for a friend.
In the field, Abbott runs the Scalp Check Tool primarily for pharmacy, delivered in diagnostic tool so the same Scalp Sebum Test proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its logic.
Because the Scalp Check Tool is run by the consumer rather than presented to them, Abbott earns a moment of genuine participation that lands harder than any printed hair care claim.
At a Glance
Built by USP Demo Solutions for Abbott, the Scalp Check Tool serves the hair care category and puts the "Education on hair and how to deal with problems" claim on display.
The core method behind the Abbott demo is Scalp Sebum Test, applied here to substantiate oil control, anti-dandruff, repair claims.
Abbott most often runs this demo typically deployed for pharmacy, available as diagnostic tool.
Frequently Asked Questions
What does the Scalp Check Tool prove? It makes the "Education on hair and how to deal with problems" claim visible on the spot, giving shoppers diagnostic tool instead of a promise they have to take on trust.
What is the mechanism behind Abbott – Scalp Check Tool? It is built on Scalp Sebum Test, engineered to give the same clear result every time it runs, whether at a counter, in a consultation or on camera.
Where can Abbott use it? The Scalp Check Tool is designed for pharmacy and ships as diagnostic tool, so one asset supports the whole hair care conversation.
- Technology
- Scalp Sebum Test
- Benefit
- Diagnostic tool
- Category
- Hair Care
- Brand
- Abbott
