
BepanthenDerma
BepanthenDerma – Phygital Skin Test
Bayer
Claim: "Clear up skin conditions"
Overview
Challenge To achieve these objectives, Bayer envisioned a tool that could measure each consumer’s skin hydration accurately while remaining easy to use. In addition, they needed a way to offer tailored product guidance and track results over time, ensuring consumers could see real progress and feel empowered to make informed decisions.
USP Demo Solutions’ Approach USP Demo Solutions collaborated with BepanthenDerma® to develop a Hydration Test – Body demo, presented as a branded analogue skin tester . This tool enables:
Outcome BepanthenDerma® successfully equipped beauty consultants and direct selling channels, as well as POS , with a straightforward method to clear up skin conditions by guiding consumers to the correct product choice online . This phygital approach not only enhanced user engagement but also cemented BepanthenDerma®’s position as a forward-thinking, consumer-focused skincare brand, delivering tangible results and a memorable brand experience.
The Challenge
For the Phygital Skin Test, BepanthenDerma needed to make the "Clear up skin conditions" promise something shoppers in the body care category could see for themselves, not just read on a label. In the few seconds a shopper spends at shelf or in a consultation, copy and ingredient lists rarely land, especially when rival products advertise hydration claims.
The brief for the Phygital Skin Test was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand for BepanthenDerma.
The Approach
USP Demo Solutions built the Phygital Skin Test for BepanthenDerma around the Hydration Test - Body method, reducing the Clear up skin conditions story to a single visible reaction the consumer can trigger themselves. That gives the conversation a clear before/after moment in the body care aisle instead of a one-way pitch.
From the same physical interaction with the Phygital Skin Test, the demo substantiates claim areas such as hydration, so a single asset can carry several conversations across the BepanthenDerma range.
The Result
The result for BepanthenDerma is a guide the consumer to the correct product choice online, delivered through the Phygital Skin Test as something the consumer experiences first-hand rather than has to take on trust.
By turning BepanthenDerma's "Clear up skin conditions" message into a hands-on Hydration Test - Body moment, the Phygital Skin Test becomes a credible, science-backed conversation starter the shopper can repeat for a friend.
In the field, BepanthenDerma runs the Phygital Skin Test primarily for retail activation, pharmacy, digital campaign, delivered in diagnostic tool, phygital so the same Hydration Test - Body proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its logic.
Because the Phygital Skin Test is run by the consumer rather than presented to them, BepanthenDerma earns a moment of genuine participation that lands harder than any printed body care claim.
At a Glance
Built by USP Demo Solutions for BepanthenDerma, part of Bayer,, the Phygital Skin Test serves the body care category and puts the "Clear up skin conditions" claim on display.
The core method behind the BepanthenDerma demo is Hydration Test - Body, applied here to substantiate hydration claims.
BepanthenDerma most often runs this demo typically deployed for retail activation, pharmacy, digital campaign, available as diagnostic tool, phygital.
Frequently Asked Questions
What does the Phygital Skin Test demonstrate? It turns the "Clear up skin conditions" message into something a shopper can watch happen, delivering guide the consumer to the correct product choice online in the moment.
How does BepanthenDerma – Phygital Skin Test work? It uses Hydration Test - Body to produce a clear, repeatable reaction that a beauty advisor, pharmacist or sales rep can trigger in seconds, with no lab equipment and no specialist training.
In which channels does it run? Delivered as diagnostic tool, phygital, it slots into retail activation, pharmacy, digital campaign without adaptation work, keeping the BepanthenDerma story consistent everywhere.
- Technology
- Hydration Test - Body
- Benefit
- guide the consumer to the correct product choice online
- Category
- Body Care
- Brand
- BepanthenDerma
