Cetaphil – Hydration Test

Cetaphil

Cetaphil – Hydration Test

Galderma

Claim: "Hydrated skin"

Overview

The USP Demo Solutions’ challenge was to translate Galderma’s needs to a brand activation tool that enabled consumers to touch and feel the brand, thus guiding them to their most appropriate product out of the new line. The experts at USP Demo Solutions knew that in order to create and support brand loyalty, it would be necessary to engage the consumers’ senses was necessary.

USP Demo Solutions developed concepts, which were sent to the Galderma marketing team for review. The experts at USP Demo Solutions proposed that the Hydration Test was the best technological match for this campaign.

After it was determined how the campaign might incorporate the haptic testing experience, USP assumed full responsibility, managing everything from the execution of the artwork to printing and timely delivery.

The Challenge

For the Hydration Test, Cetaphil needed to make the "Hydrated skin" promise something shoppers in the skin care category could see for themselves, not just read on a label. In the few seconds a shopper spends at shelf or in a consultation, copy and ingredient lists rarely land, especially when rival products advertise hydration claims.

The brief for the Hydration Test was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand for Cetaphil.

The Approach

USP Demo Solutions built the Hydration Test for Cetaphil around the Hydration Test - Face method, reducing the Hydrated skin story to a single visible reaction the consumer can trigger themselves. That gives the conversation a clear before/after moment in the skin care aisle instead of a one-way pitch.

From the same physical interaction with the Hydration Test, the demo substantiates claim areas such as hydration, so a single asset can carry several conversations across the Cetaphil range.

The Result

The result for Cetaphil is a hydrated skin, delivered through the Hydration Test as something the consumer experiences first-hand rather than has to take on trust.

By turning Cetaphil's "Hydrated skin" message into a hands-on Hydration Test - Face moment, the Hydration Test becomes a credible, science-backed conversation starter the shopper can repeat for a friend.

In the field, Cetaphil runs the Hydration Test primarily for pharmacy, consultation tool, delivered in diagnostic tool so the same Hydration Test - Face proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its logic.

Because the Hydration Test is run by the consumer rather than presented to them, Cetaphil earns a moment of genuine participation that lands harder than any printed skin care claim.

USP Demo Solutions engineers each Hydration Test - Face demo to be portable, on brand and repeatable, so Cetaphil can roll the Hydration Test out across markets without retraining staff every time.

At a Glance

Cetaphil, part of Galderma, commissioned the Hydration Test as a skin care demonstration tool built by USP Demo Solutions around the "Hydrated skin" claim.

Technically, the Cetaphil demo relies on Hydration Test - Face and supports claim areas including hydration.

For Cetaphil, the tool is available as diagnostic tool and typically deployed for pharmacy, consultation tool, which keeps roll-outs flexible across markets.

Frequently Asked Questions

What does the Hydration Test prove? It makes the "Hydrated skin" claim visible on the spot, giving shoppers hydrated skin instead of a promise they have to take on trust.

What is the mechanism behind Cetaphil – Hydration Test? It is built on Hydration Test - Face, engineered to give the same clear result every time it runs, whether at a counter, in a consultation or on camera.

Where can Cetaphil use it? The Hydration Test is designed for pharmacy, consultation tool and ships as diagnostic tool, so one asset supports the whole skin care conversation.

Technology
Hydration Test - Face
Benefit
Hydrated skin
Category
Skin Care
Brand
Cetaphil