
Clear Phygital Consumer Journey
Clear Phygital Consumer Journey
Unilever
Claim: "Clears all types of dandruff"
The Challenge
For the Clear Phygital Consumer Journey, Clear Phygital Consumer Journey needed to communicate the "Clears all types of dandruff" promise in the Hair Care category in a way shoppers could actually see not just read on a label. Standard claim copy and ingredient lists rarely move consumers in the few seconds they spend at shelf or in a consultation, especially when competing products list almost identical benefits.
The brief for the Clear Phygital Consumer Journey was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand and on message for Clear Phygital Consumer Journey.
The Approach
USP Demo Solutions designed the Clear Phygital Consumer Journey for Clear Phygital Consumer Journey around the Dandruff Test method, the same proof logic our team uses across global hair care programmes. The tool reduces the Clears all types of dandruff story to a single visible reaction the consumer can trigger themselves, which gives the conversation a clear before/after moment instead of a one-way pitch.
Clear, a leading brand under Unilever, aimed to empower consumers to take control of their scalp health. Their mission was to educate users about their unique scalp conditions and provide tailored product recommendations. To achieve this, Clear sought an innovative solution that...
It was built to substantiate claim areas such as anti-dandruff, repair, all from the same physical interaction with the Clear Phygital Consumer Journey, so a single asset can carry several conversations across the Clear Phygital Consumer Journey range.
The Result
The result for Clear Phygital Consumer Journey is a consumer scalp health delivered through the Clear Phygital Consumer Journey, something the consumer experiences first-hand rather than something they have to take on trust.
By replacing abstract product copy with a hands-on Dandruff Test moment, the Clear Phygital Consumer Journey gives Clear Phygital Consumer Journey's hair care range a credible, science-backed conversation starter that moves the message from a label promise into a personal experience the shopper can repeat for a friend.
In the field, Clear Phygital Consumer Journey runs the Clear Phygital Consumer Journey primarily for digital campaign, consultation tool, delivered in diagnostic tool, phygital so the same proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its core Dandruff Test logic.
Want a similar Dandruff Test for your own brand? USP Demo Solutions has shipped repeatable, on-claim demo tools like the Clear Phygital Consumer Journey for Clear Phygital Consumer Journey and dozens of other hair care programmes worldwide engineered to be run by retail staff, pharmacists or beauty advisors with zero lab equipment.
- Technology
- Dandruff Test, Digi.BA
- Benefit
- Consumer Scalp Health
- Category
- Hair Care
- Brand
- Clear Phygital Consumer Journey
