H&S – Scalp Condition Check

H&S

H&S – Scalp Condition Check

Procter & Gamble

Claim: "Finds best product choice"

Overview

Recognizing the brand’s goal for an immersive, multisensory encounter that highlights Head & Shoulders’ efficacy, USP Demo Solutions introduced the Scalp Sebum Test . This cutting-edge technology allows consumers to measure sebum levels on the scalp within seconds. They can easily discern whether they have a dry, oily, or balanced scalp, enabling them to select the right Head & Shoulders formula to match their needs.

By providing immediate, tangible results , Head & Shoulders delivers clear proof of their product superiority. Shoppers gain a deeper understanding of their personal scalp requirements, feeling both informed and confident in the brand’s solutions. The online activation channel makes these interactive demos accessible to a broad audience, reinforcing Head & Shoulders’ reputation for innovative, consumer-centric marketing.

Through this partnership with USP Demo Solutions, Head & Shoulders has succeeded in crafting a unique, emotional consumer experience one that transcends traditional hair care demos.

The Challenge

For the Scalp Condition Check, H&S needed to make the "Finds best product choice" promise something shoppers in the hair care category could see for themselves, not just read on a label. In the few seconds a shopper spends at shelf or in a consultation, copy and ingredient lists rarely land, especially when rival products advertise oil control claims.

The brief for the Scalp Condition Check was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand for H&S.

The Approach

USP Demo Solutions built the Scalp Condition Check for H&S around the Scalp Sebum Test method, reducing the Finds best product choice story to a single visible reaction the consumer can trigger themselves. That gives the conversation a clear before/after moment in the hair care aisle instead of a one-way pitch.

From the same physical interaction with the Scalp Condition Check, the demo substantiates claim areas such as oil control, so a single asset can carry several conversations across the H&S range.

The Result

The result for H&S is a experience product truth, delivered through the Scalp Condition Check as something the consumer experiences first-hand rather than has to take on trust.

By turning H&S's "Finds best product choice" message into a hands-on Scalp Sebum Test moment, the Scalp Condition Check becomes a credible, science-backed conversation starter the shopper can repeat for a friend.

In the field, H&S runs the Scalp Condition Check primarily for retail activation, delivered in diagnostic tool so the same Scalp Sebum Test proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its logic.

Because the Scalp Condition Check is run by the consumer rather than presented to them, H&S earns a moment of genuine participation that lands harder than any printed hair care claim.

At a Glance

Built by USP Demo Solutions for H&S, part of Procter & Gamble,, the Scalp Condition Check serves the hair care category and puts the "Finds best product choice" claim on display.

The core method behind the H&S demo is Scalp Sebum Test, applied here to substantiate oil control claims.

H&S most often runs this demo typically deployed for retail activation, available as diagnostic tool.

Frequently Asked Questions

What does the Scalp Condition Check prove? It makes the "Finds best product choice" claim visible on the spot, giving shoppers experience product truth instead of a promise they have to take on trust.

What is the mechanism behind H&S – Scalp Condition Check? It is built on Scalp Sebum Test, engineered to give the same clear result every time it runs, whether at a counter, in a consultation or on camera.

Where can H&S use it? The Scalp Condition Check is designed for retail activation and ships as diagnostic tool, so one asset supports the whole hair care conversation.

Technology
Scalp Sebum Test
Benefit
Experience product truth
Category
Hair Care
Brand
H&S