Kiehl’s – Protected and Healthy Skin.

Kiehl’s

Kiehl’s – Protected and Healthy Skin.

L'Oréal

Claim: "Less damage from UV rays"

The Challenge

For the Protected and Healthy Skin., Kiehl’s needed to communicate the "Less damage from UV rays" promise in the Sun Care category in a way shoppers could actually see not just read on a label. Standard claim copy and ingredient lists rarely move consumers in the few seconds they spend at shelf or in a consultation, especially when competing products list almost identical benefits.

The brief for the Protected and Healthy Skin. was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand and on message for Kiehl’s.

The Approach

USP Demo Solutions designed the Protected and Healthy Skin. for Kiehl’s around the Sun Damage Demo - Dark Spots & Wrinkles method, the same proof logic our team uses across global sun care programmes. The tool reduces the Less damage from UV rays story to a single visible reaction the consumer can trigger themselves, which gives the conversation a clear before/after moment instead of a one-way pitch.

With summer approaching, Kiehl’s faced the challenge of empowering their Beauty Advisors to educate consumers about the harmful effects of UV radiation. The goal was twofold: to raise awareness about the consequences of sun damage, such as dark spots and wrinkles, and to guide...

It was built to substantiate claim areas such as uv protection, anti-aging, whitening, repair, damage protection, all from the same physical interaction with the Protected and Healthy Skin., so a single asset can carry several conversations across the Kiehl’s range.

The Result

The result for Kiehl’s is a educate consumers about the consequences of uv radiations delivered through the Protected and Healthy Skin., something the consumer experiences first-hand rather than something they have to take on trust.

By replacing abstract product copy with a hands-on Sun Damage Demo - Dark Spots & Wrinkles moment, the Protected and Healthy Skin. gives Kiehl’s's sun care range a credible, science-backed conversation starter that moves the message from a label promise into a personal experience the shopper can repeat for a friend.

In the field, Kiehl’s runs the Protected and Healthy Skin. primarily for internal training, digital campaign, consultation tool, delivered in phygital so the same proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its core Sun Damage Demo - Dark Spots & Wrinkles logic.

Want a similar Sun Damage Demo - Dark Spots & Wrinkles for your own brand? USP Demo Solutions has shipped repeatable, on-claim demo tools like the Protected and Healthy Skin. for Kiehl’s and dozens of other sun care programmes worldwide engineered to be run by retail staff, pharmacists or beauty advisors with zero lab equipment.

Technology
Sun Damage Demo - Dark Spots & Wrinkles
Benefit
Educate consumers about the consequences of UV radiations
Category
Sun Care
Brand
Kiehl’s