
Kiehl’s
Kiehl’s – Protected and Healthy Skin.
L'Oréal
Claim: "Less damage from UV rays"
Overview
By creating an interactive and engaging in-store experience, Kiehl’s aimed to highlight the importance of sun protection while reinforcing their expertise in skincare solutions.
USP’s Contribution To address Kiehl’s needs, USP Demo Solutions developed an innovative Sun Damage Demo Tool tailored to Kiehl’s sun care campaign. This interactive tool was designed to visually demonstrate the effects of UV exposure on the skin, creating a powerful educational experience for consumers.
The demo highlighted the long-term consequences of UV radiation, such as dark spots and wrinkles, while showcasing how Kiehl’s products could protect and nourish the skin. By providing a clear, science-backed visualization, the tool empowered Beauty Advisors to engage customers in meaningful conversations about sun protection.
The Challenge
For the Protected and Healthy Skin., Kiehl’s needed to make the "Less damage from UV rays" promise something shoppers in the sun care category could see for themselves, not just read on a label. In the few seconds a shopper spends at shelf or in a consultation, copy and ingredient lists rarely land, especially when rival products advertise uv protection, anti-aging, whitening, repair, damage protection claims.
The brief for the Protected and Healthy Skin. was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand for Kiehl’s.
The Approach
USP Demo Solutions built the Protected and Healthy Skin. for Kiehl’s around the Sun Damage Demo - Dark Spots & Wrinkles method, reducing the Less damage from UV rays story to a single visible reaction the consumer can trigger themselves. That gives the conversation a clear before/after moment in the sun care aisle instead of a one-way pitch.
From the same physical interaction with the Protected and Healthy Skin., the demo substantiates claim areas such as uv protection, anti-aging, whitening, repair, damage protection, so a single asset can carry several conversations across the Kiehl’s range.
The Result
The result for Kiehl’s is a educate consumers about the consequences of uv radiations, delivered through the Protected and Healthy Skin. as something the consumer experiences first-hand rather than has to take on trust.
By turning Kiehl’s's "Less damage from UV rays" message into a hands-on Sun Damage Demo - Dark Spots & Wrinkles moment, the Protected and Healthy Skin. becomes a credible, science-backed conversation starter the shopper can repeat for a friend.
In the field, Kiehl’s runs the Protected and Healthy Skin. primarily for internal training, digital campaign, consultation tool, delivered in phygital so the same Sun Damage Demo - Dark Spots & Wrinkles proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its logic.
At a Glance
Kiehl’s, part of L'Oréal, commissioned the Protected and Healthy Skin. as a sun care demonstration tool built by USP Demo Solutions around the "Less damage from UV rays" claim.
Technically, the Kiehl’s demo relies on Sun Damage Demo - Dark Spots & Wrinkles and supports claim areas including uv protection, anti-aging, whitening, repair, damage protection.
For Kiehl’s, the tool is available as phygital and typically deployed for internal training, digital campaign, consultation tool, which keeps roll-outs flexible across markets.
Frequently Asked Questions
What does the Protected and Healthy Skin. prove? It makes the "Less damage from UV rays" claim visible on the spot, giving shoppers educate consumers about the consequences of uv radiations instead of a promise they have to take on trust.
What is the mechanism behind Kiehl’s – Protected and Healthy Skin.? It is built on Sun Damage Demo - Dark Spots & Wrinkles, engineered to give the same clear result every time it runs, whether at a counter, in a consultation or on camera.
Where can Kiehl’s use it? The Protected and Healthy Skin. is designed for internal training, digital campaign, consultation tool and ships as phygital, so one asset supports the whole sun care conversation.
- Technology
- Sun Damage Demo - Dark Spots & Wrinkles
- Benefit
- Educate consumers about the consequences of UV radiations
- Category
- Sun Care
- Brand
- Kiehl’s
