
Neutrogena
Neutrogena – Deep Clean Demo
Johnson & Johnson
Claim: "Removes make-up in one swipe"
Overview
The USP Demo Solutions’ challenge was to translate Neutrogena’s needs to a brand activation tool that enabled consumers to touch and feel the brand, proving their product claim in a memorable, fun and reliable way. The experts at USP Demo Solutions knew that in order to create and support brand loyalty, they had to find a way to engage the consumers’ senses.
USP Demo Solutions developed concepts, which were sent to the Nivea Sun marketing team for review and testing. The experts at USP Demo Solutions proposed that the Make-up Removal Demo Tool was the best technological match for this campaign.
Once it was decided how the haptic tester experience could be implemented in the campaign, USP took complete responsibility, handling everything from artwork implementation to printing and on-time delivery.
The Challenge
For the Deep Clean Demo, Neutrogena needed to make the "Removes make-up in one swipe" promise something shoppers in the skin care category could see for themselves, not just read on a label. In the few seconds a shopper spends at shelf or in a consultation, copy and ingredient lists rarely land, especially when rival products advertise cleansing & purity claims.
The brief for the Deep Clean Demo was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand for Neutrogena.
The Approach
USP Demo Solutions built the Deep Clean Demo for Neutrogena around the Make-Up Removal Demo method, reducing the Removes make-up in one swipe story to a single visible reaction the consumer can trigger themselves. That gives the conversation a clear before/after moment in the skin care aisle instead of a one-way pitch.
From the same physical interaction with the Deep Clean Demo, the demo substantiates claim areas such as cleansing & purity, so a single asset can carry several conversations across the Neutrogena range.
The Result
The result for Neutrogena is a clears kin without impurities, delivered through the Deep Clean Demo as something the consumer experiences first-hand rather than has to take on trust.
By turning Neutrogena's "Removes make-up in one swipe" message into a hands-on Make-Up Removal Demo moment, the Deep Clean Demo becomes a credible, science-backed conversation starter the shopper can repeat for a friend.
In the field, Neutrogena runs the Deep Clean Demo primarily for retail activation, delivered in physical demo so the same Make-Up Removal Demo proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its logic.
Because the Deep Clean Demo is run by the consumer rather than presented to them, Neutrogena earns a moment of genuine participation that lands harder than any printed skin care claim.
At a Glance
Built by USP Demo Solutions for Neutrogena, part of Johnson & Johnson,, the Deep Clean Demo serves the skin care category and puts the "Removes make-up in one swipe" claim on display.
The core method behind the Neutrogena demo is Make-Up Removal Demo, applied here to substantiate cleansing & purity claims.
Neutrogena most often runs this demo typically deployed for retail activation, available as physical demo.
Frequently Asked Questions
What does the Deep Clean Demo prove? It makes the "Removes make-up in one swipe" claim visible on the spot, giving shoppers clears kin without impurities instead of a promise they have to take on trust.
What is the mechanism behind Neutrogena – Deep Clean Demo? It is built on Make-Up Removal Demo, engineered to give the same clear result every time it runs, whether at a counter, in a consultation or on camera.
Where can Neutrogena use it? The Deep Clean Demo is designed for retail activation and ships as physical demo, so one asset supports the whole skin care conversation.
- Technology
- Make-Up Removal Demo
- Benefit
- Clears kin without impurities
- Category
- Skin Care
- Brand
- Neutrogena
