Vichy Dercos – Dandruff Test

Vichy Dercos

Vichy Dercos – Dandruff Test

L'Oréal

Claim: "Clear of dandruff"

Overview

USP’s Contribution USP Demo Solutions developed the Dandruff Test , a highly engaging and interactive tool that served as a conversation starter , consultation guide, and product recommendation resource. This easy-to-use tool helped consumers identify their dandruff type and understand the importance of tailored scalp care routines.

Impact The Dandruff Test Tool significantly improved in-pharmacy consultations, leading to increased consumer trust and product adoption . By combining education, engagement, and effective product recommendations, the tool helped Vichy Dercos achieve its goals of building brand awareness and loyalty while driving sales growth in Spain.

The Challenge

For the Dandruff Test, Vichy Dercos needed to make the "Clear of dandruff" promise something shoppers in the hair care category could see for themselves, not just read on a label. In the few seconds a shopper spends at shelf or in a consultation, copy and ingredient lists rarely land, especially when rival products advertise oil control, anti-dandruff claims.

The brief for the Dandruff Test was to turn that abstract message into a tangible, repeatable proof point that retail staff, pharmacists or beauty advisors could run on demand, without lab equipment or specialist training, while staying on brand for Vichy Dercos.

The Approach

USP Demo Solutions built the Dandruff Test for Vichy Dercos around the Dandruff Test method, reducing the Clear of dandruff story to a single visible reaction the consumer can trigger themselves. That gives the conversation a clear before/after moment in the hair care aisle instead of a one-way pitch.

From the same physical interaction with the Dandruff Test, the demo substantiates claim areas such as oil control, anti-dandruff, so a single asset can carry several conversations across the Vichy Dercos range.

The Result

The result for Vichy Dercos is a engaging and educating customer, delivered through the Dandruff Test as something the consumer experiences first-hand rather than has to take on trust.

By turning Vichy Dercos's "Clear of dandruff" message into a hands-on Dandruff Test moment, the Dandruff Test becomes a credible, science-backed conversation starter the shopper can repeat for a friend.

In the field, Vichy Dercos runs the Dandruff Test primarily for digital campaign, delivered in diagnostic tool, phygital so the same Dandruff Test proof point travels from a pharmacist's counter to a beauty advisor's tablet without losing its logic.

Because the Dandruff Test is run by the consumer rather than presented to them, Vichy Dercos earns a moment of genuine participation that lands harder than any printed hair care claim.

At a Glance

Built by USP Demo Solutions for Vichy Dercos, part of L'Oréal,, the Dandruff Test serves the hair care category and puts the "Clear of dandruff" claim on display.

The core method behind the Vichy Dercos demo is Dandruff Test, applied here to substantiate oil control, anti-dandruff claims.

Vichy Dercos most often runs this demo typically deployed for digital campaign, available as diagnostic tool, phygital.

Frequently Asked Questions

What does the Dandruff Test demonstrate? It turns the "Clear of dandruff" message into something a shopper can watch happen, delivering engaging and educating customer in the moment.

How does Vichy Dercos – Dandruff Test work? It uses Dandruff Test to produce a clear, repeatable reaction that a beauty advisor, pharmacist or sales rep can trigger in seconds, with no lab equipment and no specialist training.

In which channels does it run? Delivered as diagnostic tool, phygital, it slots into digital campaign without adaptation work, keeping the Vichy Dercos story consistent everywhere.

Technology
Dandruff Test
Benefit
Engaging and educating customer
Category
Hair Care
Brand
Vichy Dercos